Product Definition Analyst Front End for Dynamic Offers - Airline Retailing Offering (NGA/Nevio)

Amadeus
Plein temps Journée complète
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Job Title








Product Definition Analyst Front End for Dynamic Offers - Airline Retailing Offering (NGA/Nevio)

Business Environment



The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Altea business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal RnD. Within Altea Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximize airlines revenue.



The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimise our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube.On the business side, we work on a stimulating mix of critical Airline Solution functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altea NDC.



One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision: Nevio the future of the PSS (formerly known as Next-Gen Altéa, Nevio)! Within Airline Solution, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!



The Offer Optimization OPT department is responsible for building a new generation of Price and Product optimization, Retailing and Cockpit solutions inside Offer domain. A special focus is given on the development of new gen UI dashboards and cockpits to help our customers monitor and take control of our Offer products. And OPT is a main contributor to the launch of the Airline Retailing Offering Platform Nevio. So you will participate the build of the Nevio Cockpit either on the Dynamic Pricing Cockpit, the RMS Cockpit, the Product Catalogue UI or any future module related to Offer in Nevio.


About the role:



  • Having the required functional knowledge of your Amadeus area


  • Working using existing procedures or guidelines



    • Provides inputs to support/influence area decisions


    • Makes recommendations on new solutions and proposes improvements by analysing different sources of information.



  • Assessing requirements



    • Build, maintain and share the functional knowledge of our processes, services and usage of end user products.


    • Analyse business requirements submitted by Product Management.


    • Support Pre-Sales teams. Provide all information as required for the elaboration of RFP responses and studies


    • Size specification and validation work.



  • Carrying out functional design



    • Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.


    • Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.



  • Validating end to end



    • Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off


    • Ensure production integrity by investigating, validating and prioritizing reported incidents in production


    • Ensure test plans and test scenarios are defined or participate in their writing. Participate in the validation / acceptance phase of the product cycle ensuring the fine-tuning necessary to finalize the product.


    • Provide also inputs to QA teams to secure product quality and ensure the appropriate testing strategy is applied.



  • Managing relations with key stakeholders



    • Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, QA and Development teams.


    • Interface with the customer during requirements understanding, functional specification, testing and implementation phases.



  • Giving focus to UX/UI



    • Collaborate with UX designer to deliver the most efficient screen in line with Amadeus UI Standards


    • Get feedbacks from customers on their usage of our UI and analyses them to fix any pain points or frustrations


    • Conduct with QA exploratory testing


    • Brainstorm and propose usability improvements



  • Having room for creativity as we are building a new platform


  • Being part of a full “Agile” division (all members part of SAFE delivery trains)


  • Having fun with a group of talented professionals




About the ideal candidate:


You have:



  • A collaborative and proactive approach


  • The capability to work in a multicultural, global environment


  • A strong level of English


  • Passion about cutting edge technology and staying current with industry trends


  • Great problem-solving skills with the ability to see and solve issues before they snowball into problems


  • Great communication skills


  • Good analytic and synthetic capabilities


  • Change management and flexibility


  • A natural interest for UX and UI




Technical skills and know-how:



  • Experience in product definition analysis is a plus


  • Any experience in UI/UX design is a strong plus


  • Any experience with UI testing tooling : RobotFramework/Playwright is a strong plus


  • Any experience in UI development is a plus




Background:



  • Knowledge/Experience in Amadeus product or Airline/Travel Industry is a plus


  • A degree in Computer Science or industry related fields or Business Management or equivalent experience




What we can offer you:




  • Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.


  • Work from anywhere: Flexible teleworking. You will also benefit from a home office set-up premium & monthly allowance.


  • 6 weeks holiday, plus pension contribution and healthcare insurance.


  • Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.


  • Professional development in a truly international and multisite environment with a great mix of people.


  • A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.


  • Enter a diverse and inclusive workplace. Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks, and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.




Diversity & Inclusion



We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.



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