Product Definition Analyst

Plein temps Journée complète

Job Title

Product Definition Analyst

Business Context


The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Airline Solutions business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal R&D. Within Airline Solutions Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximize airlines revenue.

The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimize our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube. On the business side, we work on a stimulating mix of critical Airline Solutions functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altéa NDC.

One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision, the future of the PSS: Nevio (formerly known as Next-Gen Altéa)! Within Airline Solutions, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!

Revenue Availability and Active Valuation (RAAV)

By ensuring that the airline can propose the most competitive prices, and optimized such a way that it remains profitable, we keep the global travel industry running and we secure its sustainability.

Inside a large and complex ecosystem, our team plays a major role at the hearth of every shopping and booking transaction; we are in charge of the Availability Computation (product: RAAV).

Do you think that Availability Computation is a matter of managing the quantity of seats in an airplane? Well, it is much more than that. Availability Computation is a science, a combination of sophisticated algorithms and interfering data. Data coming from different worlds: Inventory, Reservation, Revenue Management System, Dynamic Pricing, … our product is leveraging the best from those worlds! With the infinite possibilities of traveler's context, and the functional richness of our algorithms, we have the power to provide the most optimized availability.

End-users don’t need to know about availability… but availability is the foundation of what will become the price! And because the price is crucial for the revenues of our customers, we need to work closely with them. We meet them, we listen to them; we propose new ambitious solutions, and we accompany them all along their journey within our ecosystem.

On the technical aspect, RAAV is a critical functionality. It needs to be always up, to run fast and to provide accurate results. Despite these challenging constraints, our mission is simple: “Provide the best offer, to the best traveler, at the best moment and at the best price”.

In this role you will:

Contribute to design and to define ambitious solutions and products that will shape the best travel experience to our customers.

Within a SAFe/Scrum framework, you will have the opportunity to:

Conduct the functional analysis

  • Analyze the business requirements closely with the Product Management

  • Perform feasibility studies and propose viable solutions

  • Participate to requirement refinement sessions with our customers

  • Write solution overview document and functional walkthrough

Design the functional specifications

  • Establish, review and advertise the proper documentation for product specifications

  • Ensure the development is in line with the documentation and customer’s expectations

  • Produce software documentation when relevant

Manage the functional validation

  • Produce test plans and execute test scenarios

  • Review and validate customers’ brush tests

  • Perform end-to-end testing

  • Support customer’s acceptance phase

  • Ensure the delivery is aligned with the expectations

Deliver and maintain our solutions

  • Continuously adapt and enrich our high-standard quality processes

  • Train the organization and support Amadeus Implementation teams on the new products and functionalities

  • Support customers and foster market adoption

  • Secure the production integrity

  • Ensure the maintenance of our solutions

About our ideal candidate:

Education and experience

  • 3+ years of experience as a Business Analyst or Solution Definition Analyst

  • Post-secondary degree in Computer Science or related technical field or equivalent experience

  • Fluent in English

Knowledge and Abilities

  • Team player with good communication skills

  • Strong analytical and problem-solving capabilities

  • Customer centricity mindset

  • Autonomous, motivated and self-driven

  • Accountable and committed to high quality work

  • Ability to understand complex business processes and to translate them into clear documentation

  • Ability to build and deliver presentations to any type of audience

  • Ability to thrive in challenging situations and to embrace a complex ecosystem

  • Ability to quickly adopt new tools and methodologies

  • Knowledge in JIRA, Mural, Confluence, MS Office Suite

  • Knowledge in agility concepts

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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